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Swap Entry Process
**Saturday Queue CANCELLED - Come in anytime **

We had mostly very positive feedback on the entry queue last year re: entry wait time, easier to shop and faster payment exiting.  This matched past negative feedback of 1) 1000+ people queued, 2) 1 hour+ wait times entering and exiting and 3) parking challenges. 

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Covid mitigation requirements

None.  However, we request that if you feel ill, please either do not come or wear a mask at all times.

Swap Entry - There will be signs for Timeslot Verification, Entry Queues and Start and End of Queue Lines.

  1. Due last year's experience, we have raised the Entry Queue is to 275 per 1/2 hour.  Past swap data shows that is near the max that we can reasonably handle both in the gyms and check-out/cashier queue but every year we get faster.  Please be as efficient as possible but your shopping time is NOT limited to 1/2 hour.

  2. The first hour, 1:00 & 1:30 time slots are for "1st Tracks" which costs $10 person, $20 per family.  Cash (preferred) or Credit payment will be taken as you enter.

  3. Register for a 1/2 hour time slot or risk not getting in quickly.  Each registration (name, email) can be for 1 to 4 people.  You can only register for 1 time slot.  If you have more people, register the others with a different Name & Email address.  Do not register children under 12.  E.G. 2 adults + 1 student under 12 = 2 slots.   Please remove your registration from a slot if your plans change so others can sign up.  

  4. On arrival, go to the Registered Queue.   There will also be Unregistered Queue signs.  Please only enter that queue for the next 1/2 time slot shown on the signs.  The queue should be mostly inside the Newport Commons.  If inclement weather, you may want to remain in your car until near the start of your 1/2 hour entry slot when it will be moving inside.  There will be shelters there. 

  5. We will start the queue check in process 1/2 hour early for each Entry Time Slot.  Verifying your entry time (and payment for 1st Tracks)  will be inside the school.  There will be some shelters outside to queue in but we hope we will not need them.  Please be prepared.  When verified, you will be directed to the back of the your Time Slot Entry Queue.

  6. Some people will not see this information and some may want a time slot that was already full.  For the Not Registered for swap entry, there will be 2 choices, 1) Wait in the Not Registered queue.  If Registered queues go well (likely will) then we will pull people from this queue -- NO Guarantees.  Last year, we had about 20% no shows in each time slot.  or 2) Go online and register for an open slot and come back.  Some people cancelled creating time slot openings so it it is worth checking.

  7. Please be respectful of each other and our volunteers.

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Note: At the 2019 swap, we had 6,954 customers. We averaged on Friday, 452/hour for 9 hours and Saturday 321/hour for 6 hours.  We are doing everything we can to improve our processes and respect your time within the limits set for us.

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Thank you for your understanding and patience!
Newport High School PTSA and Swap Managers

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