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Swap Entry Queue

We have had mostly very positive feedback on the Buyer Entry Queue the last couple years; a) making it easier to park, b) reducing entry wait time, c) making it easier to shop, d) reducing gear payment queue and time.    Swap entry picture.

 

Last year we found that only the early hours each day actually required a queue so we have reduced the Queue hours to Nov 9, Sat 10:00am-5:30pm. Come at the later times without Registering.  The first hour 10-11 am is 1st Track, $10/adult, $20/family, under 14 free.

 

Covid mitigation requirements

No requirements - However, we request that if you feel ill, please either do not come or wear a mask at all times.

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Swap Entry - There will be signs for Timeslot Verification, Entry Queues and Start and End of Queue Lines.

  1. Due last year's experience, we have raised the Entry Queue is to 300 per 1/2 hour.  Past swap data shows that is near the max that we can reasonably handle both in the gyms and check-out/cashier queue but every year we get faster.  Please be as efficient as possible but your shopping time is NOT limited to 1/2 hour.

  2. The first hour, the 1:00 & 1:30 time slots are for "1st Tracks" which costs $10 person, $20 per family.  Cash (preferred) or Credit payment will be taken as you enter.

  3. Register for a 1/2 hour time slot or risk not getting in early and quickly.  Each registration (name, email) can be for 1-4 people.  You can only register for 1 time slot.  If you have more than 4 people, register the others with a different Name & Email address.  Children under 14 do need to be registered.  e.g. 2 adults + 1 student under 14 = 2 slots.   Please remove your registration if your plans change so others can sign up.  

  4. On arrival, go to the Registered Queue.   There will also be Unregistered Queue signs.  Please only enter the Registered Queue for the next 1/2 time slot shown on the signs.  The entire queue should be inside the Newport Commons.  If inclement weather, you may want to come 1/2 hour or less before the start of your 1/2 hour entry slot.

  5. We will start the queue check in process 1/2 hour early for each Entry Time Slot. e.g. 1:00 Queue at 12:30.  Verifying your entry time (and payment for 1st Tracks)  will be inside the school.   When verified, you will be directed to the back of the your Time Slot Entry Queue.

  6. Some people will not see this information and some may want a time slot that was already full.  For the buyers Not Registered for swap entry, there will be 2 choices, 1) Wait in the Not Registered queue.  If Registered queues go well (likely will) then we will pull people from this queue but NO Guarantees.  Last year, we had about 25% no shows in each time slot.  or 2) Go online and register for an open slot and come back.  Some people cancel creating time slot openings so it it is worth checking.

  7. Please be respectful of each other and our volunteers.

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Note: At the 2023 swap, we had over 7,000 customers with over4,000 on Friday. Last year due to updated processes and systems, we were able to run 600+ customers per hour without overcrowding.  There are crowd size requirements and the Fire Department often comes by so please support our queues and volunteers.  We are doing everything we can to  be safe and continue to improve our processes.

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Thank you for your understanding and patience!
Newport High School PTSA and Swap Managers​

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