Individual Seller Frequently Asked Questions
Can I sell gear as well, and how does that work?
Yes, the Newport Swap is a Consignment Sale, so you 1) register and price your gear, 2) bring it to Newport on the check-in days/times, 3) we make it available for sale, and 4) pay you if it does. See Individual Sellers menu.
I forgot my user ID an/or password; what do I do now?
On the login screen, under the Login button, click "Forgot your password".
I can not register my gear. Help?
Some people have had registration issues in Apple Safari. If so, try Chrome or Firefox or IE instead. If you still have problems, send an email to SkiSwapHelp@gmail.com
I can not enter gear because I am stopped at the Logon screen?
Because of the craziness of the internet today, sites may be blocked by various security software. The easiest fix is to try a different browser, but if that doesn't work, add "https://myskiswap.com/" as a "Trusted Site".
I am logged on, now what?
After registering or logging on, you should be on the "Inventory" screen. You can now enter or change gear already entered.
** Save your user ID and password; you will need them several times **
How do I print my Inventory list?
After clicking "Download Inventory", an inventory list is downloaded in Excel format, which you can open and print. Or use your browser's Print function, which is found on the "..." dot, dot, dot) or "---"dash, dash, dash) browser menu on the upper right, which will print the screen.
Do I print my own barcodes/gear tags?
No, we print them and put the barcode labels on an inventory tag, which we then put on the gear when you drop it off.
How do I Logout?
There is a Sign Out button on the upper right or simply close the browser window.
How do I price the gear?
Individual sellers price their own gear. Please see the Pricing Guidelines for specific guidance.
Is anyone available to help price gear?
Gear needs to be priced when you register but we suggest looking at the Pricing Guidelines, doing your own research, or asking friends if you need guidance. If you are still stuck or have questions about a specific item, please email skiswaphelp@gmail.com with your inquiry before you register the item.
What gear can I bring?
Please review the Quality Guidelines carefully before you register any items. This saves you from bringing gear all the way to the school that we cannot accept. In general, gear must be snow sports related, in new or great condition, clean, and safe. We reserve the right to refuse any items.
Will there still be a good selection on the 2nd day?
We sell about 60% of the gear on the 1st day, but we start with around 10,000 items, so there will be a huge amount of gear left. It will look much bigger on the 2nd day than most, if not all, swaps or sales that you have ever been to on the 1st day.
Can I sell matching items as a set with one tag?
No. We can sell matching items but not as a set. For example, you can bring in a matching ski jacket and ski pants but they must be registered, tagged, and sold separately. Unfortunately, too many items become detached during the sale and become lost or unsellable.
Can I bring used underwear or socks?
No. No underwear is allowed at all and only brand new socks and base layers are allowed.
Is the gear marked down on the 2nd day?
There are no mark-downs or discounts.
Can we buy unsold gear on Monday during unsold gear pickup?
You can wait for the person picking up the gear and make an offer. You can tape a note to the gear to have the buyer contact you. If the item is already "Donated" and there is time, we can take cash.
What if I have a problem or need Help during the swap?
There is a HELP/PROBLEM desk in the Main gym (ski, snowboard, boot) where you entered and in the clothing and accessory gym by its entrance.
What if I lose my check?
We ask that reimbursement checks be cashed in a timely manner (within 30 days) so we can reconcile our books and records. We can re-issue a lost check, but note that there is a cost for lost checks ($30) and that amount will be deducted from the reimbursement amount.
When do I get my check?
Checks are mailed within 3 weeks of the ski swap's last sale date. The Thanksgiving Holiday can sometimes delay this by 2-5 days. If there are sales processing errors, we will send a follow-up check when it is resolved.